Services

  1. Operation of Equipment, maintenance of technical advice and on-site guidance.

  2. The equipment configuration, selection, promotion, and improvement of the planning and advice.

  3. Maintenance and Repair. Under the product warranty, it arises failure or parts failure because of the quality reasons, available free to all repairs; even if the repair it is not quality reasons or non-warranty period, it will certainly be able to accede the demands with high quality and efficiency.

  4. Emergency Troubleshooting: Responding to the report within 12 hours to provide treatment, if necessary, within 24 hours service personnel to the scene.

  5. Spare parts support: customers can pre-agreement, customer service can be a spare parts warehouse for custemers at any necessary time, readily available conventional parts. Special accessories or import parts can also in response to the report within 24 hours through specialized channels at relatively low cost and promptly notify the customer the arrive time.

  6. 24 hours we accept customer’s complaints about the quality of products and services demand information and rapid response.

Contact:

Hotline: 021-58817837

Fax: 021-58390137

Mobile:13701629714（朱伟农）13311785060（朱新敖）

E-Mail:customer.service@chinaspmp.com

  1. Your services and requirements can through service hotline to us briefly.

  2. E-mail or fax can be used as far as possible, detailing the required service equipmens models, production date, problems or failure of the phenomenon and possible causes.